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Main Road         ALVES         Elgin         Moray

Frequently Asked Questions

Q. What are your opening hours?

A. We are open Monday to Saturday all day from 10am - 5pm. We are only closed on Sundays, and for 2 weeks over the Christmas period.

Q. How much fabric do I need to make my curtains?

A. The amount of fabric you will need depends on the length of your track, the finished drop you want the curtains to be (from the top of curtain to bottom)and the size of the pattern repeat on your chosen fabric.

Q. Can you help me work out how much fabric I need if I am making the curtains myself?

A. Yes, we are happy to help. Any advice we give is in good faith although without warranty, as we cannot accept responsibility for other's site conditions and skills of application.

Q. How do I measure up for my curtains and blinds?

A. For curtains you need to measure the length of your pole or track, and also the finished drop you wish the curtains to be, (from the top of where you want the curtain to start, to the bottom of where you want the curtain to finish).
For Roman blinds you need to decide if you want the blind to fit inside your window, or on the outside. If it's going on the inside of your window recess you need to measure the width and length of your recess. For a blind going on the outside of your window you need to measure the width and length of the area you wish to cover by the blind, bearing in mind that it is always advisable to mount the blind at least 10 cm above the window.

Q. Where will my curtains and blinds be made?

A. All our making up is done in our purpose built workroom at the rear of the shop. We never sub-contract the making up, all our work is carried out by a member of  the family.

Q. How long will it take to complete my order?

A. If the fabric is in stock our waiting time is normally 2 - 3 weeks. However, at peak times, eg Christmas, or if the fabric is out of stock, this may be extended. We will always keep you informed of any delays.

Q. My husband works night shifts. Is there something that will darken the room during the day?

A. Yes, we have blackout lining that stops any light shining through your curtains.

Q. Do you have sales or give discounts?

A. No, because we always give the best price we can when quoting. We do not over inflate our prices to offer disingenuous discounts.

Q. How much does it cost to have curtains made?

A. This depends on the fabric you choose, the size of your curtains, whether they are lined or unlined, and the type of heading you require.

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